Responsible gambling
As part of our commitment to responsible gambling practices, we want to ensure that you have access to the tools and resources necessary to maintain a healthy gaming experience.
Deposit Limits
We encourage you to set deposit limits on your account to help control your spending. This can be done by contacting our customer support team or through the "Responsible Gambling" section of your account settings.
Self-Exclusion
If you feel that you need a break from gaming, we offer self-exclusion options for varying periods of time (ranging from 24 hours to several months). Please note that this will temporarily disable access to your account and all associated services.
Time-Outs
In addition to self-exclusion, we also offer time-out options that allow you to take a break from gaming without completely disabling your account. This can be set for varying periods of time, depending on your needs.
Responsible Gaming Tools
We have implemented several tools designed to help you maintain responsible gaming habits:
- Deposit limits: Allow you to control the amount of money deposited into your account.
- Self-exclusion: Temporarily disable access to your account and all associated services.
- Time-outs: Take a break from gaming without completely disabling your account.
Support Organizations
We understand that sometimes, even with our responsible gaming tools in place, it can be challenging to maintain control over your gaming habits. If you or someone you know is struggling with problem gambling, we encourage you to reach out to the following organizations for support:
- GambleAware: A UK-based organization dedicated to providing information and resources on responsible gaming practices.
- Self-assessment test: Take our online self-test to assess your gaming habits and identify areas where you may need improvement.
Additional Resources
For more information on responsible gaming, we recommend visiting the websites of the following organizations:
- GambleAware: A comprehensive resource for learning about responsible gaming practices and managing problem gambling.
- UK Gambling Commission: Provides information and guidance on UK-specific regulations regarding online gaming.
Remember, responsible gaming is a shared responsibility between ourselves and our players. We are committed to providing you with the tools and resources necessary to maintain a healthy gaming experience.